The short version
- Essential cookies keep the site working and remember your cookie choice. They are always on.
- Analytics and marketing cookies load only if you accept them.
- Change your choice anytime with the button below or "Cookie settings" in the footer.
This summary is for convenience. The full text below is what applies.
01What cookies are
Cookies are small text files a website stores in your browser. We also use similar technologies such as local storage. Together we call them "cookies" in this policy.
02Cookies we use
| Name | Type | Purpose | Duration |
|---|---|---|---|
| mg_consent | Essential | Remembers your cookie choices | 12 months |
| mg_chat_seen | Essential | Remembers that you opened the chat widget so we don't keep prompting you | 12 months |
| Session cookie | Essential | Keeps you signed in to the dashboard and protects forms | Session |
| _ga, _ga_* | Analytics | Google Analytics — counts visits and shows which pages are useful (only if you accept analytics cookies) | Up to 2 years |
| _gcl_au | Marketing | Google Ads — measures which of our ads lead to demo requests (only if you accept marketing cookies) | 3 months |
| _fbp | Marketing | Meta Pixel — measures our ads on Facebook and Instagram (only if you accept marketing cookies) | 3 months |
We keep this table up to date when we add or remove tools.
03Managing your choice
When you first visit, you can accept all cookies, reject non-essential ones, or choose by category. Change your choice at any time:
You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site, such as login, from working.
04Third-party cookies
If you accept analytics or marketing cookies, providers such as Google and Meta may set cookies and process data under their own privacy policies. When you pay an invoice online, you are taken to our payment gateway, CCAvenue, which sets its own cookies on its secure payment page to process the payment and prevent fraud; these are governed by CCAvenue's own policies. Links to WhatsApp (wa.me) open WhatsApp, which is governed by WhatsApp's own terms.
05Contact
MessageGrid is managed by Royal IT Park Services, which operates this website and is responsible for the cookies described in this policy. Questions about cookies? Email hello@messagegrid.co.in. See our Privacy Policy for how we handle personal data.