Every customer conversation. One powerful platform.
Market, sell and support customers worldwide on WhatsApp — with campaigns, AI chatbots, a shared team inbox and developer-friendly APIs.
Trusted by growing teams across India
Every missed conversation is a missed sale
Stop losing customers to scattered tools and slow follow-ups.
✕ Without MessageGrid
- Conversations scattered across devices and team members
- Leads go cold from inconsistent, manual follow-ups
- WhatsApp replies are delayed, especially after hours
- No visibility into who's opted in — compliance risk
- Juggling separate tools for chat, CRM, and campaigns
✓ With MessageGrid
- Every conversation centralised and organised for the whole team
- Automated follow-ups keep every lead warm, on autopilot
- Instant replies around the clock, even while your team's offline
- Clear opt-in status and consent records on every contact
- Contacts, campaigns, templates and analytics — one dashboard
Reach customers where they actually reply
Official WhatsApp Business API access — plus the tools to use it well. Marketing, sales and support all run from one simple, secure panel.
Automation at scale
AI chatbots and quick replies respond instantly, so no customer waits and your team does more with less.
Seamless integrations
Connect WhatsApp to your CRM, online store and helpdesk for one joined-up view of every customer.
Multi-agent access
Your whole team handles chats from a single WhatsApp number, with every conversation assigned and tracked.
Secure & compliant
Built on Meta's official, encrypted platform, with opt-in and opt-out controls that keep you compliant.
Rich, interactive messages
Send images, videos, PDFs, catalogues and tap-to-reply buttons that turn a message into an action.
Live in as little as two days
We handle Meta verification, templates and API setup for you.
Go live on WhatsApp in as little as 48 hours
We handle the technical setup so you can focus on your customers.
Get Meta verified
We set up your WhatsApp Business Account and complete Meta Business verification.
Approve templates
We help you write message templates and submit them to Meta for approval.
Connect your systems
Link MessageGrid to your CRM, store or app via REST API or SDK — or just use the panel.
Send & grow
Launch campaigns, watch read rates in real time and fine-tune what works.
See how each team wins with MessageGrid
Sell smarter. Follow up faster. Close more deals.
- Instant WhatsApp replies + smart follow-up automation
- Track lead stage, activity and deal status in real time
- Assign leads and collaborate in a shared inbox
Built for how your team actually works
A real look at the dashboard your team will use every day.
Know exactly who's opted in — before you hit send
Every contact shows a clear Opted In, Opted Out or Pending status, backed by a consent record with date and source. Organise contacts into groups for one-click targeted broadcasts.
- Bulk upload up to 5 lakh contacts via CSV
- View, edit and delete contacts individually or in bulk
- Group contacts for targeted campaigns
From draft to approved, without the guesswork
Create templates, preview exactly how they'll render on WhatsApp, and track approval status. Once approved, MessageGrid keeps templates locked — matching Meta's own rules — so nothing breaks compliance by accident.
- Live WhatsApp-style bubble preview
- Edit & resubmit rejected templates instantly
- Duplicate approved templates to iterate safely
Organise contacts into groups, then broadcast in one click
Create groups from your contact list, view and manage members in bulk, and launch a targeted broadcast straight from any group — no re-selecting contacts each time.
- Create groups and add contacts with one click
- Bulk view, edit and remove group members
- Broadcast to a whole group in a single tap
Built for every industry
The same platform, set up around the messages your customers expect from you.
Retail & ecommerce
Offers, abandoned carts, order and delivery updates.
Education
Admissions, class schedules, fee and exam reminders.
Healthcare
Appointment booking, reminders and reports.
Real estate
Property alerts, site-visit booking and lead follow-up.
Travel & hospitality
Bookings, itineraries, check-in and feedback.
Finance & insurance
Payment reminders, OTPs and policy updates.
Loved by teams who message at scale
"We had our WhatsApp chatbot live in two weeks — we now get 30+ online enquiries daily through the chatbot alone."
"The template approval tracking alone saved us hours a week. We always know exactly what's live and what needs fixing."
"Opt-in tracking gave us real peace of mind on compliance. Support is fast, and onboarding took less than a day."
Real businesses. Real numbers.
Why businesses choose MessageGrid
Dedicated onboarding
A specialist guides you from setup to your first campaign.
Competitive pricing
Clear, affordable plans that grow with your business.
Responsive support
Real people and quick answers whenever you need technical help.
Questions? We've got answers
No. MessageGrid helps you set up an official WhatsApp Business API connection as part of onboarding — you don't need to arrange it separately beforehand.
In as little as 48 hours. We set up your WhatsApp Business Account, complete Meta Business verification, help write and submit your templates, and connect the API for you.
No. Meta's per-message fees are billed at Meta's published rate with zero markup. Your MessageGrid plan covers the platform, setup and support — see the pricing page for current indicative rates.
Rejected templates can be edited and resubmitted directly from your dashboard. Approved templates are locked from editing to stay compliant with Meta's policies — duplicate them instead if you need to make changes.
Yes — bulk upload up to 5 lakh contacts via CSV, with columns for name, country code, mobile number and opt-in status. Duplicate numbers are automatically skipped.
Yes. Every new business gets a 3-day free trial with access to the plan you choose. Prefer a guided tour? Book a free demo instead.
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