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WhatsApp Business API platform

Your customers are already on WhatsApp. Meet them there.

Send campaigns, reply instantly with a chatbot and track every result from one dashboard.

Get started Book a free demo
  • Free demo
  • Setup done by our team
  • Live in as little as 48 hours
Customer chatting with a business on WhatsApp
Campaign sent1,842 customers

MessageGrid is a WhatsApp Business API platform and Tech Provider in India. Indian businesses use it for bulk WhatsApp marketing, AI chatbots and customer support, with setup done in 48 hours.

48 hrsTypical go-live time
16+ yrsTeam software experience
40%Off Starter yearly plan
24/7Automated replies
WhatsApp Business Tech Provider Live in as little as 48 hours AI chatbots & campaigns GST invoice · INR pricing

Trusted by growing businesses across India

  • Client company logo 1
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The Problem

Every missed conversation is a missed sale

Stop losing customers to scattered tools and slow follow-ups.

VS

Without MessageGrid

  • Conversations scattered across devices and team members
  • Leads go cold from inconsistent, manual follow-ups
  • WhatsApp replies are delayed, especially after hours
  • No visibility into who's opted in — compliance risk
  • Juggling separate tools for chat, CRM, and campaigns

With MessageGrid

  • Every conversation centralised and organised for the whole team
  • Automated follow-ups keep every lead warm, on autopilot
  • Instant replies around the clock, even while your team's offline
  • Clear opt-in status and consent records on every contact
  • Contacts, campaigns, templates and analytics — one dashboard
The MessageGrid platform

Everything your business needs on WhatsApp, in one platform

From your first broadcast to a fully automated customer journey — engage, automate, manage and measure from a single, secure panel.

Engage

Reach customers at scale
  • Broadcast campaignsSend offers and updates to thousands in one go.
  • Bulk CSV messagingUpload a contact list and personalise every message.
  • Rich media & cataloguesImages, videos, PDFs, buttons and product catalogues.
  • Click-to-WhatsApp adsTurn Facebook and Instagram ad clicks into chats.

Automate

Work while you sleep
  • AI chatbotAnswer FAQs, capture leads and book appointments 24/7.
  • Automated remindersPayment, appointment and renewal reminders on time.
  • Scheduled & recurring campaignsPlan sends ahead and repeat them automatically.
  • Order, payment & OTP alertsTrigger messages from your systems via API.

Manage

One team, one number
  • Shared team inboxEvery reply in one place, assigned to the right agent.
  • Users, roles & permissionsControl who can send, view and export.
  • Template managerCreate templates and track Meta approval status.
  • Contacts & opt-in trackingConsent records, groups and segmentation built in.

Measure & connect

See results, link your tools
  • Analytics & reportsSent, delivered, read and failed — by campaign and date.
  • Export logsDownload campaign history to Excel or PDF.
  • IntegrationsConnect your CRM, online store, Zoho or Tally.
  • REST API & webhooksDeveloper-friendly API with SDKs and webhooks.
WhatsApp Business Tech ProviderWhatsApp Business APIPrivacy built for India’s DPDP ActDedicated onboardingSupport Mon–Sat, 9:30–7
Explore all features
Why the WhatsApp Business API

Reach customers where they actually reply

WhatsApp Business API access — plus the tools to use it well. Marketing, sales and support all run from one simple, secure panel.

Automation at scale

AI chatbots and quick replies respond instantly, so no customer waits and your team does more with less.

Seamless integrations

Connect WhatsApp to your CRM, online store and helpdesk for one joined-up view of every customer.

Multi-agent access

Your whole team handles chats from a single WhatsApp number, with every conversation assigned and tracked.

Secure & compliant

Built on Meta's official, encrypted platform, with opt-in and opt-out controls that keep you compliant.

Rich, interactive messages

Send images, videos, PDFs, catalogues and tap-to-reply buttons that turn a message into an action.

48 hrs

Live in as little as two days

We handle Meta verification, templates and API setup for you.

See all 12 features
How it works

Go live on WhatsApp in as little as 48 hours

We handle the technical setup so you can focus on your customers.

1

Get Meta verified

We set up your WhatsApp Business Account and complete Meta Business verification.

2

Approve templates

We help you write message templates and submit them to Meta for approval.

3

Connect your systems

Link MessageGrid to your CRM, store or app via REST API or SDK — or just use the panel.

4

Send & grow

Launch campaigns, watch read rates in real time and fine-tune what works.

Built For Every Team

See how each team wins with MessageGrid

Sell smarter. Follow up faster. Close more deals.

  • Instant WhatsApp replies + smart follow-up automation
  • Track lead stage, activity and deal status in real time
  • Assign leads and collaborate in a shared inbox
"Our follow-up process is now fully automated, and no lead waits for a reply." — Sales Head, growing D2C brand
MG
Your BusinessWhatsApp · via MessageGrid
● Online
Hi, is the 2BHK in Kukatpally still available?
Yes! Would you like to book a site visit this weekend?
Book a visitCall me
Lead assigned to Ravi · Hot
Products

Built for how your team actually works

A real look at the dashboard your team will use every day.

Contacts & Groups

Know exactly who's opted in — before you hit send

Every contact shows a clear Opted In, Opted Out or Pending status, backed by a consent record with date and source. Organise contacts into groups for one-click targeted broadcasts.

  • Bulk upload up to 5 lakh contacts via CSV
  • View, edit and delete contacts individually or in bulk
  • Group contacts for targeted campaigns
app.messagegrid.co.in/contacts
All Contacts + Add Contact
Ananya Kapoor✓ Opted In
Anita Sharma✕ Opted Out
Rohit Verma⏳ Pending
Consent recordedOpt-in date & source saved
WhatsApp Templates

From draft to approved, without the guesswork

Create templates, preview exactly how they'll render on WhatsApp, and track approval status. Once approved, MessageGrid keeps templates locked — matching Meta's own rules — so nothing breaks compliance by accident.

  • Live WhatsApp-style bubble preview
  • Edit & resubmit rejected templates instantly
  • Duplicate approved templates to iterate safely
app.messagegrid.co.in/templates
Order Confirmation Approved
Transactional · English
Hi {{1}}, your order #{{2}} has been confirmed and will arrive by {{3}}.
Approved by MetaReady to send
Groups & Broadcasts

Organise contacts into groups, then broadcast in one click

Create groups from your contact list, view and manage members in bulk, and launch a targeted broadcast straight from any group — no re-selecting contacts each time.

  • Create groups and add contacts with one click
  • Bulk view, edit and remove group members
  • Broadcast to a whole group in a single tap
app.messagegrid.co.in/contacts/groups
Customers
1,842
contacts
Leads
896
contacts
Broadcast sent1,842 customers · one tap
Product tour

Take a look inside the panel

Real screens from the MessageGrid panel your team will use every day.

app.messagegrid.co.in/dashboard
MessageGrid WhatsApp API dashboard showing messages sent and delivery rate
Live dashboardMessages sent, delivered and failed, credits remaining and weekly trends — at a glance.
app.messagegrid.co.in/inbox
WhatsApp shared team inbox in MessageGrid
Shared team inboxEvery customer reply lands in one inbox, so any agent can respond in real time.
app.messagegrid.co.in/broadcast
Bulk WhatsApp broadcast via CSV upload
Broadcast via CSVUpload a contact list or pick a saved group and reach thousands in one go.
app.messagegrid.co.in/templates
WhatsApp template manager with Meta approval status
Template managerCreate templates and track Meta approval — approved, pending or rejected.
app.messagegrid.co.in/reports
WhatsApp campaign reports and export
History & reportsFilter campaigns by channel, status and date; export to Excel or PDF.
Reviews

Loved by teams who message at scale

★★★★★

"We had our WhatsApp chatbot live in two weeks — we now get 30+ online enquiries daily through the chatbot alone."

📈 +40% Revenue in Month 1
SR
Sandeep Reddy
Restaurant Owner, Hyderabad · Verified Google Review
★★★★★

"Getting verified used to feel like a black box. MessageGrid handled the whole Meta verification — we were sending template messages within a day."

⚡ Live in 1 day
RS
Rahul Sharma
Operations Manager
★★★★★

"Managing customer communication has become much easier with MessageGrid. We can run WhatsApp campaigns, automate replies, and track customer engagement from one dashboard. It saves our team a lot of time."

⚡ 50% Less Manual Work
AK
Arjun Kumar
Business Owner
Why MessageGrid

Why businesses choose MessageGrid

Dedicated onboarding

A specialist guides you from setup to your first campaign.

Competitive pricing

Clear, affordable plans that grow with your business.

Responsive support

Real people and quick answers whenever you need technical help.

From ₹2,300 + GST /month

Book a free demo to see either plan in action. Starter and Business both run on the official Meta WhatsApp API with setup done by our team. Save 10% on quarterly and up to 40% on yearly billing.

View plans & pricing Get started
FAQ

Questions? We've got answers

?Do I need a WhatsApp Business API account already? +

No. MessageGrid helps you set up an official WhatsApp Business API connection as part of onboarding — you don't need to arrange it separately beforehand.

?How long does it take to go live? +

In as little as 48 hours. We set up your WhatsApp Business Account, complete Meta Business verification, help write and submit your templates, and connect the API for you.

?How are WhatsApp message charges billed? +

Separately from your plan, per delivered template message: Marketing ₹0.9063, Utility ₹0.1208, Authentication ₹0.1208 (+ GST). Your MessageGrid plan covers the platform, setup and support — see the pricing page for current indicative rates.

?What happens if a message template gets rejected? +

Rejected templates can be edited and resubmitted directly from your dashboard. Approved templates are locked from editing to stay compliant with Meta's policies — duplicate them instead if you need to make changes.

?Can I import my existing contacts? +

Yes — bulk upload up to 5 lakh contacts via CSV, with columns for name, country code, mobile number and opt-in status. Duplicate numbers are automatically skipped.

?Is there a free trial? +

No, we don't offer a free trial. Instead, book a free demo and our team will show MessageGrid working with your own use case before you choose a plan.

Ask our AI assistant anything