Home / Industries
WhatsApp messaging built for your industry
The same platform, set up around the messages your customers expect from you. Pick your industry to see use cases and a sample template.
Retail & ecommerce
Turn browsers into buyers and keep them coming back, with updates they actually read.
- Order confirmations, shipping and delivery updates
- Abandoned cart reminders with a direct checkout link
- Festive and flash-sale campaigns to opted-in segments
- Product catalogue inside the chat for quick enquiries
Your BrandBusiness account
Hi Meera, your order #5512 is packed and will reach you tomorrow. Track it anytime below.Track order
Education
Keep students and parents informed without chasing them on calls.
- Admission enquiries answered instantly by the chatbot
- Class schedules and timetable changes
- Fee due and payment reminders
- Exam dates, results and hall-ticket alerts
Your BrandBusiness account
Dear parent, Term 2 fees for Aarav are due on 10 October. Pay online or visit the office.Pay fees
Healthcare
Fewer missed appointments and less time on the phone for your front desk.
- Appointment booking and confirmation
- Reminders the day before, with a reschedule button
- Reports and prescriptions shared securely as PDFs
- Follow-up and check-up reminders
Your BrandBusiness account
Hi Rahul, this is a reminder of your appointment tomorrow at 11:30 AM. Reply 1 to confirm or 2 to reschedule.Confirm
Real estate
Respond to every lead in minutes and book more site visits.
- Instant replies to property enquiries from ads
- New project and price alerts to interested buyers
- Site-visit booking with location pin
- Automated lead follow-up until a visit is booked
Your BrandBusiness account
Hi Kiran, thanks for your interest in the 3BHK at Kondapur. Would you like to book a site visit this weekend?Book a visit
Travel & hospitality
Share every booking detail in the app your guests already check.
- Booking confirmations and e-tickets
- Day-by-day itineraries and pickup details
- Check-in instructions and room-ready alerts
- Feedback requests after checkout
Your BrandBusiness account
Hi Anita, your stay at Hill View Resort is confirmed for 14–16 Oct. Check-in is from 1 PM.View booking
Finance & insurance
Secure, timely messages that reduce defaults and support calls.
- OTPs and login verification
- EMI and premium payment reminders
- Policy renewal and document alerts
- Service requests handled in chat
Your BrandBusiness account
Your MessageGrid verification code is 482915. It expires in 10 minutes. Do not share it with anyone.Copy code