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Build a WhatsApp chatbot without writing a single line of code

Drag, drop, and publish conversation flows that qualify leads, answer FAQs, and hand off to a human exactly when needed.

24/7
Always-on automation
<15 min
Average flow build time
0
Coding required
Why MessageGrid Chatbot

Conversations that feel designed, not scripted

Drag-and-Drop Flow Builder

Design conversations visually — messages, questions and branches, no developer required.

Keyword & Menu Triggers

Start a flow from a typed keyword like "hi", or a tappable list/button menu — customer's choice.

Product Catalog in Chat

Showcase products, capture orders and share prices — customers never have to leave WhatsApp.

Smart Human Handoff

When the bot can't help, it passes the full conversation history to a live agent — the customer never repeats themselves.

Conditional Logic & API Calls

Branch conversations based on a customer's answer, or call your own API mid-flow — e.g. to check live order status.

Multi-Flow Management

Run separate bots for sales, support and lead qualification, all from one dashboard.

How It Works

Build once, let it run indefinitely

1

Choose a Starting Point

A keyword, a menu tap, or an ad click can all kick off a flow.

2

Build Your Flow

Add messages, questions, delays and conditions with drag-and-drop blocks.

3

Publish & Improve

Go live, then refine the flow using real conversation analytics.

Use Cases

What businesses use it for

FAQ AutomationLead QualificationOrder Status LookupAppointment BookingAfter-Hours Auto-ReplyCatalog Browsing & Orders
★★★★★

"We built our FAQ bot in an afternoon, no developer involved. When it can't answer something, it hands off cleanly — customers never notice the switch."

PN
Priya Nair
Marketing Lead
FAQs

Questions about this product

Do I need coding skills? +

No. Our team helps you set up your first flows, and you can edit answers from the panel.

Can the chatbot hand over to a person? +

Yes. When a customer needs help, the chat moves to your shared inbox for an agent to continue.

What can the chatbot do? +

Answer FAQs, track orders, take orders in chat, send confirmations and OTPs, and confirm appointments.

Does it work outside business hours? +

Yes. It replies 24/7, so customers get an answer even when your team is offline.

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